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Booking Information



Bookings

Wyllyotts promoted shows/films advertised ticket prices are inclusive of a venue levy. This is retained by the venue to sustain and develop our programme. Some Private hires are subject to a £1.50 booking fee per transaction. All tickets are the same price whether booked in person, by phone or online.

If the answerphone is in operation the Box Office is either busy or closed, please leave a message and we will return your call. You may book in person at the Box Office and use either cash or credit/debit card.

We do not accept American Express or Diners.

Tickets cannot be refunded or exchanged after purchase.


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Babes in Arms

Children under the age of one are not generally admitted to the theatre or cinema other than for family shows and films.

A ticket must be purchased for all Babes in Arms. In most cases this ticket will be discounted or free of charge. Please check at the time of booking.


Access Information

Wyllyotts Theatre is committed to enabling all visitors to experience its shows, films and workshops. We recognise the diversity of our community’s abilities and needs and, when necessary, accommodations will be made to allow the fullest level of participation possible.

The Theatre provides barrier-free access for visitors using wheelchairs or walking frames. Three accessible parking spaces are available in the adjoining car parks. A valid blue badge permit is required and spaces cannot be reserved. A ramp leads from the parking area to the front door. The entrance is wheelchair accessible and equipped with a power assist door.

All public areas of the Theatre are wheelchair accessible by lift. Wheelchair-accessible toilets are located on the first and second floors.

Spaces for wheelchair users are available in front of the stage and two additional spaces are now provided in the balcony.

An infra-red sensory system has been provided in the theatre for people with hearing impairment. The necessary individual loop for hearing aid users or hearing enhancer can be collected from Box Office. A returnable deposit of £10 is required.

Assistance dogs are welcome; please notify us at the time of booking so we can advise about suitable seating or alternatively the animal can be cared for during performances by prior arrangement.

Please enquire at the time of booking about the use of strobe lighting and pyrotechnics.

If you are unable to attend a show without a companion/carer please enquire about our Registered Carers Scheme.